Necessity is the mother of invention, and the mother of Gazelle.
Several years ago, in my own piano service business – Well-Loved Piano, I loved my work but I was struggling with everything that wasn’t the actual piano care. Stuff like getting clients to pay on time, creating service reminders, and keeping the business side running smoothly was eating up my time. It was threatening to close the doors of my business when I just couldn’t catch up.
I’d been successful to that point and understood what it takes to run the business side well. But the thing was - I didn’t have the online tools to make that manageable, easy or seamless. And it turns out, no one did. At the time, there wasn’t a single one-stop software for running a business in the piano industry. And I needed it, desperately.
Thankfully, as they say “I knew a guy” – Luke Ehresman, a software engineer. I had the experience to know what our software needed to do to power a piano service business, and Luke knew how to build it. With the very first iteration, my own revenue increased significantly and as I shared it with others, we realized that we were on to something. So together, in January 2015, we officially launched Gazelle.
Gazelle is designed to be a helping hand and source of empowerment to everyone in our industry. There are a lot of general scheduling and client management tools out there, especially today. But we’re really here for guys like you and me – piano technicians who got into the business because they love caring for instruments, playing music, and having a life with friends and family. We’re the most complete, all-in-one solution not because it sounds fancy, but because it’s what you need to both survive and thrive in the work you do.
Your success is our mission, and it’s what keeps us working hard to keep making Gazelle the best business management software it can be. If we help you make more money, have more time, or feel like you’re a part of our community, every step of the way is worth it.
So thanks for being a part of the Gazelle team. We’re proud to grow along with you.
Tim Barnes, CEO & Co-Founder
with Luke Ehresman, CTO & Co-Founder