You're not just buying software. You're getting our team.
Choose Gazelle and you get the team behind it: the same people who design and build the product, support it, and make sure it works for your business.
Meet the team.
The people behind Gazelle, and behind you. When you write in, it's one of us who answers.
-
"I want to make software that matters."
Luke Ehresman
Managing Director, Project Manager, Senior Software Engineer
Luke has shaped Gazelle's direction since its founding in 2015. Designing systems people can easily use to solve real problems has been the focus of his career. From building one of the most widely used web-based email systems before Gmail, to creating personal budgeting software, Luke has spent more than 25 years developing the processes behind good software and good business. He brings that experience to the piano service industry, shaping Gazelle's design around what users actually need.
-
"I want to magnify people's potential."
George Buss
Customer Success, Marketing, Business Coach
George helps piano technicians reach their full potential, not just scrape by on the daily grind. With 20+ years building and running profitable programs for arts and cultural organizations, he understands firsthand what reliable scheduling, clean client data, and dependable logistics actually require. He's a systems thinker, drawn to identify and repair the business processes that quietly hold people back, whether that's a workflow, a missing feature, or a habit that's outlived its usefulness. That instinct drives the Gazelle School of Business, where he helps technicians grow into business owners.
-
"I want systems that are fast and efficient."
Nathan Ehresman
Senior Software Engineer
Nathan builds and maintains the infrastructure that keeps Gazelle fast, secure, and stable. He cares about the details most people never notice. That focus comes from years of experience in the medical sector, where privacy, security, and stability aren't optional. He fine-tunes the systems that keep every appointment, payment, and message running smoothly. Every free data import into Gazelle gets his personal touch because he knows that disorganized data is an enemy of a healthy business.
-
"I want people to benefit from my code."
Jared Sennese
Software Engineer
Jared joined Gazelle in 2024 and works across the web and mobile apps, building the features technicians need and updating the ones that need improvement. He came to Gazelle with a degree in computer science and a love for building software that people use. From the event list view to the client map, Jared tackles the places where a technician's day is harder than it needs to be. What keeps him at it is hearing directly from a piano tech when something he built actually made their day easier.
More than software
Decades of experience
Gazelle is built by a small team with decades of combined engineering experience behind every release. Ask a question, and the person who answers might be the one who built the feature.
Support that sticks with you
Hit a snag? We'll answer on live chat, email, or a Zoom call looking at your actual setup, and we'll stay with it until it's solved.
We'll be there
We go to the conventions too. Year after year, at the booth, in the classes, in the hallway conversations. Come say hello and get to know the members of your team.
It started with one technician and a problem.
Gazelle began when one piano technician got tired of running his business on a patchwork of general-purpose tools. So he built a tool to solve his own problem. It worked, and other technicians wanted it too.
That was more than a decade ago. Since then, thousands of technicians have shared their needs from more than 20 countries. Every reminder, every route, every invoice in the product exists because a working technician needed it. Gazelle is something no general-purpose tool could ever be. Built for piano technicians, only for piano technicians.
Don't take our word for it.
Ready to get our team in your corner?
Start your free trial today. 30 days, cancel anytime.