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Reminders and Messages Settings Now on Mobile

Reminder and Messages settings now live in the new mobile. The full editor is built in, so you can adjust timing, message templates, and other reminder settings without bouncing out to the web app. This is a big day-to-day workflow change if reminders are part of your workflow.

Edit your Coordinates!

You can now paste GPS coordinates along with finding the spot on a map. That helps when a client sends lat/long for a rural or off-grid location or you want to use an external map to find them. Works in the web app, mobile app, and online self-scheduler.

We’ve been making ongoing security updates in the background to keep your data protected.

These changes aren’t the kind you’ll usually see in a monthly update, but they’re part of the work we keep doing to stay current and keep your account data secure.

Fixed: The last client in the list no longer gets hidden behind the List view and Map view bar.

Dutch translations for piano types were cleaned up.

Client List map view

You can now switch the Client List into a map view and see clients plotted as pins. The same filters you use on the list work on the map, so it’s easier to narrow to the right clients before you start planning a route, checking coverage, or filling a cancellation.

UK QuickBooks Online support

Gazelle now connects to QuickBooks Online for technicians in the United Kingdom. You can map VAT codes and sync invoices and payments, with Gazelle suggesting the most likely VAT code when you open tax mapping for the first time.

Tag calendar events

It is now possible to add tags to events and appointments on your calendar, and you can filter events by tag when searching for them.

• Appointments, personal events, and memos can now be tagged, filtered by tag, and bulk-tagged from the calendar list view.

Client emails have a fresh design that looks great in any inbox

All automated client emails now feature a completely rebuilt design that displays cleanly on mobile devices and across every major email client. From appointment confirmations and reminders to invoices and estimates, your outgoing messages will look polished and professional in any inbox.

Tax-inclusive pricing now available on Self Scheduler, Invoicing and Estimates

Show clients pricing the way you want. Self Scheduler, Invoices, and Estimates now support tax-inclusive pricing. That gives you a cleaner way to bill in places where clients expect VAT or GST to be built into the price, and it helps keep pricing consistent across documents and self-scheduler settings.

Clients can be marked tax exempt

The app now uses the right tax term for your region

Add up to 20 custom piano fields

Bulk timeline comments for clients and pianos

Bulk tuning interval changes for pianos

Filter clients by company name

Irish Eircode-only addresses are supported

Company logo size is adjustable

Service duration can now be hidden on the self-scheduler

Link invoices to an estimate

Fixed: Sending an invoice or estimate now defaults to the primary email address

Fixed: Scheduling from an estimate now carries the right service amounts and tax settings

Fixed: The invoice editor now keeps the right piano selected for single-piano clients

Fixed: Adding items from an estimate no longer hangs on a black screen

Updated mobile performance! Faster startup and offline performance

Whenever there are performance issues, we take it seriously. If you see slow downs in service, let us know!

Fixed: Pinch-to-zoom works again on saved piano photos

Fixed: Photo cropping keeps the box where you put it

Fixed: The app uses less memory during a session

Fixed: Multiline text fields scroll the form again

Fixed: Android back now returns you to the previous screen

Fixed: Customize Email Message screens are readable in dark mode

Fixed: Popup edit panels stay above the keyboard

Fixed: Multi-day events show the right portion on each day

Fixed: Bulk action progress now appears correctly on iOS

Fixed: Selecting All Technicians on the dashboard itinerary no longer crashes

Fixed: Changing an invoice to Paid no longer freezes iOS

Monthly snapshots are here

This is now the main way we’ll share product updates. Instead of a pop-up after every mobile app update or scattered release notes elsewhere, you’ll get one periodic summary like this one. You can open it from the sidebar footer on web or from the drawer or Settings > About on mobile.

Switch between accounts

You can now log in to multiple accounts and switch between them without logging out first. That should make life easier if you work across more than one account.

Links in self-schedulable item descriptions are now clickable.

The condition report editor now works with VoiceOver, and each slider announces its level and performance tier as you adjust it.

Fixed: Call Center filters now stay in place after you record an action, instead of resetting the list to every client.

Fixed: Clearing an appointment title now leaves it blank instead of filling back in with the client's name.

Fixed: Android action sheets now appear above modals, where they belong.

Fixed: Maps on Android no longer crash the app.

Fixed: Text inputs on iOS now scroll properly when your notes run past the visible area.

Fixed: Buttons in the pinned Last X and date header now work reliably after you scroll.

Fixed: Creating a new client now opens that client's record after you save it on mobile