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News and Updates from the Gazelle Team

NOTE – Create Lifetime Clients

The team at Gazelle is excited to announce our first Gazelle third-party app integration from another business. And we couldn’t be more thrilled! The app is called NOTE, and our team had to pick our jaws up off the floor when we first heard about what they are doing for the piano technician community in the United States!

Introducing NOTE

Nobody sends personal handwritten cards to every new client anymore. Just imagine how much time this would take. Now, imagine doing it all over again by sending a personalized ‘Thank you’ card after each appointment, mentioning specific details from your conversation that day. It could be anything from the Lego creation their child made for you during the appointment to the name of their dog or even the name of the piano teacher who referred them. Hardly anyone does this—unless you’re Nathaniel Everett, RPT.

For the past three years Nathaniel Everett, RPT has found a way to turn Gazelle into a machine that automates the entire card handwriting process! … these cards will be the nicest piece of mail in your client’s mailbox that day and can be sent to piano teachers or everyday clients, by composing a custom message in Gazelle.

For the past three years, Nathaniel has found a way to transform Gazelle into a machine that automates the entire card handwriting process. And let me tell you, these are not flimsy cards in cheap envelopes. They are printed on high-quality stationery paper and come with equally impressive envelopes. These cards will be the thickest, nicest, and most noticeable piece of mail in your clients’ mailboxes that day. Nathaniel and his business partner send handwritten cards to new clients, follow-up cards after appointments, and even schedule additional cards to deepen their relationships with their best clients, such as piano teachers, music directors, and notable musicians in their city. And now, you can do the same for your business using their new Gazelle-integrated app, NOTE!

How does NOTE work?

When you finish an appointment, all you have to do is create a custom template in Gazelle, and NOTE will automatically convert it into a handwritten card and mail it the next day. The card is not only handwritten but also folded, stamped, and delivered to the post office on your behalf. Just imagine returning to your client six or twelve months later and seeing that the card is proudly displayed on the piano or even the refrigerator! Piano teachers and everyday clients love this. You only get one first impression, let it be remembered for a lifetime.

This is some of the best advertising you can do!

Creating recurring customers is the most sustainable way to grow your business and building on existing relationships (especially for your piano teachers and notable musicians in your city) is far cheaper than running paid ads or marketing to the masses and will pay dividends for years to come.

Have questions? Schedule a demo with the NOTES team.


About NOTE

After years of sending hundreds of cards each month, witnessing new clients falling in love with him before he even arrived, seeing piano teachers proudly displaying them to their students, hearing from clients that a local member of a ‘Mom Group’ on social media snapped a picture of the card he sent and posted it saying “…I don’t normally recommend vendors [in this group] but thought this was pretty amazing and wanted to share in case anyone was looking for a piano tuner!”. Nathaniel has also observed everyday clients keeping these cards on their refrigerator all year long; so this past year he teamed up with Justin Hershey (a software engineer) to extend this service to others in the piano service community. Thus, a new business was born that offers this service to piano technicians in the United States. NOTE is now available for your business as a direct Gazelle integration, enabling you to send handwritten cards from Gazelle.

But you don’t have to take our word for it. You can create a NOTE account for your business and send a free card today to start creating lifelong clients like never before!

Want to learn more?

Sign up for a free NOTE account for your business to send your first card!

Have questions? Schedule a demo with the NOTES team.

Published on July 17, 2023