支援您現有的裝置,也為未來做好準備。

無論最近的是哪種螢幕,都能存取您的資料:網頁瀏覽器、手機或平板電腦上的應用程式。我們會免費匯入並整理您的紀錄,且您的資料永不受限。隨時都可下載。

  • 網頁瀏覽器
  • iPhone 和 iPad
  • Android
  • 可從任何地方匯入

詳細資訊。

我們認真看待的事,讓您能放心不必在意。

網頁應用程式

可在任何作業系統的現代瀏覽器中使用完整產品。

行動應用程式

適用於 iPhone、iPad 和 Android 的原生應用程式。不是縮放版桌面應用程式:專為手機設計,讓您隨時隨地工作。

所有裝置保持同步

一個帳戶,隨處工作。您可在客戶家中用手機預約下一次服務,回到辦公桌前,行事曆上已為您準備好了。

免費資料匯入

想從其他系統轉換嗎?加入後,我們會免費匯入並整理您現有的紀錄。

您擁有自己的資料

我們相信您的資料屬於您。您可隨時匯出所有資料,而且資料會比您匯入時更整潔。

無單一故障點

多個伺服器與資料庫在多個地點平行運作,確保備援。若其中一個故障,另一個會立即接手,您可持續工作。

安全性

從您的螢幕到伺服器磁碟,資料在傳輸與靜置時皆經過加密。我們的團隊全天候監控系統。

隱私權

您的客戶名單屬於您,不屬於我們。我們絕不販售或分享您的資料,而且團隊中的每位成員都簽署了保密協議。

備份

儲存在多個洲的多層加密備份,確保您的資料安全無虞。

鋼琴的壽命比科技產品更長。 為此做好規劃。

鋼琴專為世代傳承而打造,您用來經營業務的工具也應以數十年為考量。Gazelle 已在此超過十年,歷經多次裝置迭代持續成長;許多建立在過時技術上的排程工具與調音應用程式則悄然停止服務,並帶走了使用者的紀錄。

我們支援您目前使用的技術,也會支援您未來使用的技術。

如考古挖掘般層疊的科技:底部是轉盤電話與打字機,向上依序為早期電腦,最上方則是今日的手機與平板電腦。
此圖片由 AI 生成。藝術願景、概念與設計皆出自我們。我們相信,只要負責任地使用,AI 可以成為表達想法的實用工具。

近期更新

我們持續改進。每月都會發布新功能摘要,以下是最新內容。

  • August 2026

    Attachments is the headline this month, with photos, video, and audio living together on both pianos and client records (more file types coming soon). Scheduling also got smarter about how it fits your floating downtime into the shape of your day. And a good bit of this month went into the quieter work behind the scenes, so things load and recover more dependably across web and mobile.

    重點摘要

    Piano Photos are now known as Attachments and now hold photos, video, and audio

    The Photos section is now called Attachments, and it holds photos, video, and audio in one place. You can add those files from mobile or drag them into the web app, and play them back without downloading first. We also added client-level Attachments, so you can keep things like access notes, paperwork photos, or a recording with the client instead of tying it to one piano.

    Client records can now have Attachments and a primary photo as well

    We expanded attachments to client records, and you can also select one photo as the client's primary photo, the same way a piano's primary photo can represent that instrument. Use a picture of the house, or of the client, or whatever jogs your memory of who they are when their name comes up.

    Floating downtime is improved

    Floating downtime rules got smarter this month. When Gazelle looks for open times, it now takes your whole day into account before deciding where your break lands, so your breaks and your available times work together more naturally. If you like giving yourself a wide downtime window, you'll see the difference right away.

    Calendar & Scheduling

    已修正: Appointment List view keeps your filters and sort after reloads

    已修正: Firefox drag and resize works on the right day and time

    已修正: The small-phone appointment editor is steadier

    “Completed, But Not Tuned” now shows the tuning checkbox clearly

    Messaging

    已修正: Scheduled custom messages can be sent right away

    Send a custom message from the client map

    Reliability

    已修正: Invoices recover properly after a dropped connection

    已修正: Connection problems now show an error instead of an endless spinner

    已修正: Toggle switches are easier to see when they’re off

    已修正: The dashboard itinerary is faster for all-technicians views

    已修正: Changing a synced Google Calendar event to recurring no longer leaves a stale copy behind

    已修正: Search no longer spins forever on unreliable network connections

  • July 2026

    June has been a month of quiet updates and focused planning. We're excited to see settings for reminders and messages come to mobile, but even more for the behind the scenes work to keep your data secure in the ever changing tech world.

    重點摘要

    Reminders and Messages Settings Now on Mobile

    Reminder and Messages settings now live in the new mobile. The full editor is built in, so you can adjust timing, message templates, and other reminder settings without bouncing out to the web app. This is a big day-to-day workflow change if reminders are part of your workflow.

    Edit your Coordinates!

    You can now paste GPS coordinates along with finding the spot on a map. That helps when a client sends lat/long for a rural or off-grid location or you want to use an external map to find them. Works in the web app, mobile app, and online self-scheduler.

    Security

    We’ve been making ongoing security updates in the background to keep your data protected.

    These changes aren’t the kind you’ll usually see in a monthly update, but they’re part of the work we keep doing to stay current and keep your account data secure.

    Clients

    已修正: The last client in the list no longer gets hidden behind the List view and Map view bar.

    Dutch translations for piano types were cleaned up.

  • May 2026

    We made a lot of improvements last month. Two that we are really excited about are the new Client Map and massive improvements to the mobile app performance but be sure to scan through them all to keep up-to-date on recent changes. We're always working to make Gazelle faster and more useful, so keep an eye out for what's next.

    重點摘要

    Client List map view

    You can now switch the Client List into a map view and see clients plotted as pins. The same filters you use on the list work on the map, so it’s easier to narrow to the right clients before you start planning a route, checking coverage, or filling a cancellation.

    UK QuickBooks Online support

    Gazelle now connects to QuickBooks Online for technicians in the United Kingdom. You can map VAT codes and sync invoices and payments, with Gazelle suggesting the most likely VAT code when you open tax mapping for the first time.

    Tag calendar events

    It is now possible to add tags to events and appointments on your calendar, and you can filter events by tag when searching for them.

    • Appointments, personal events, and memos can now be tagged, filtered by tag, and bulk-tagged from the calendar list view.

    Client emails have a fresh design that looks great in any inbox

    All automated client emails now feature a completely rebuilt design that displays cleanly on mobile devices and across every major email client. From appointment confirmations and reminders to invoices and estimates, your outgoing messages will look polished and professional in any inbox.

    Taxes

    Tax-inclusive pricing now available on Self Scheduler, Invoicing and Estimates

    Show clients pricing the way you want. Self Scheduler, Invoices, and Estimates now support tax-inclusive pricing. That gives you a cleaner way to bill in places where clients expect VAT or GST to be built into the price, and it helps keep pricing consistent across documents and self-scheduler settings.

    Clients can be marked tax exempt

    The app now uses the right tax term for your region

    Clients and Pianos

    Add up to 20 custom piano fields

    Bulk timeline comments for clients and pianos

    Bulk tuning interval changes for pianos

    Filter clients by company name

    Irish Eircode-only addresses are supported

    Self-Scheduler and Branding

    Company logo size is adjustable

    Service duration can now be hidden on the self-scheduler

    Invoices And Estimates

    Link invoices to an estimate

    已修正: Sending an invoice or estimate now defaults to the primary email address

    已修正: Scheduling from an estimate now carries the right service amounts and tax settings

    已修正: The invoice editor now keeps the right piano selected for single-piano clients

    已修正: Adding items from an estimate no longer hangs on a black screen

    Mobile App

    Updated mobile performance! Faster startup and offline performance

    Whenever there are performance issues, we take it seriously. If you see slow downs in service, let us know!

    已修正: Pinch-to-zoom works again on saved piano photos

    已修正: Photo cropping keeps the box where you put it

    已修正: The app uses less memory during a session

    已修正: Multiline text fields scroll the form again

    已修正: Android back now returns you to the previous screen

    已修正: Customize Email Message screens are readable in dark mode

    已修正: Popup edit panels stay above the keyboard

    已修正: Multi-day events show the right portion on each day

    已修正: Bulk action progress now appears correctly on iOS

    已修正: Selecting All Technicians on the dashboard itinerary no longer crashes

    已修正: Changing an invoice to Paid no longer freezes iOS

查看所有每月快照

有特殊的設定需求嗎?

一起通個電話,看看 Gazelle 是否適合您。